Terms & Conditions

Terms & Conditions

(Updated September 2017)


All hire goods remain the property of Keeping It Vintage Ltd (‘KIV’), Unit 2, Old Station Yard, Tipton St John, Sidmouth, Devon, EX10 0AF, throughout the hire period.
The Keeping It Vintage (‘KIV’) hire period is 1-4 days. Additional days may be added at an additional cost, subject to availability. Please contact us to discuss this further. Additional items that are required after the final payment will be accommodated if possible.
All hire items should only be used for their intended purposes. Keeping It Vintage will not be held liable for any accident or injury that is deemed to occur through mis-use, such examples include improper transportation and unsuitable packaging.
All packing cartons, boxes, lids and packaging materials remain the property of Keeping It Vintage and are to be returned at the end of the hire period.

Delivery & Collection

You are welcome to collect and return from us. We deliver up and down the country and offer free delivery within a 15 mile radius of our base if your order is over £100. If your event is further afield then please contact us for a delivery quote.
Delivery and collection MUST be supervised by either the hirer or a representative. If a representative is supervising the delivery or collection, the hirer must provide contact details for the representative prior to the event. The hirer or representative will be asked to sign to confirm receipt of the goods. If there is no-one available to sign for the hire goods, the goods will not be left and the hirer will be charged for re-delivery.
If a delivery time has been arranged, KIV will endeavour to get as close to the time as is possible, we cannot be liable for unforeseen traffic problems or delays.
***The service we provide is for hire only, we deliver and unload the hire items at a pre agreed time and place. With the exception of the garden games, set up and layout is the hirer’s responsibility not KIV. Similarly upon an agreed time for collection, all hire equipment (including garden games) must be cleaned and in one area ready to load. This means that items must be wrapped if appropriate and packed into the supplied boxes. Failure to do this will result in a flat rate charge of £50, which will be taken from the damages deposit***
At the time of collection KIV requests that there is a nominated person available to advise where the goods are stored and of any damage or breakages that are known to have occurred. If the nominated person is not available at the specified collection time, any items that we are unable to locate within the delivery timeslot will be assumed lost and the hirer will be responsible for returning the items to KIV. Any delays in returning the items will incur an additional hire charge which will be deducted from the damage deposit. If we have to collect the items in order to fulfil another booking, the mileage and the time taken to do so, will be deducted from the damages deposit.
Any items left at the venue by KIV in error or by agreement, remain the property of Keeping It Vintage Ltd.